The general conditions of sale are fully applicable to any order placed on https://tribunefc.com
https://tribunefc.com belongs to:
Office in France:
Tribune FC®
2 route de Neufchâteau
55130 Gondrecourt-le-Château
Grand-Est
France
Office in Germany:
Tribune FC®
Friedrichstr. 123
10117 Berlin
Deutschland
Office in Italy:
TRIBUNE FC®
Via della Moscova 13
20121 Lombardia
Milano - Italia
Office in Spain:
TRIBUNE FC®
Passeig de Gràcia 95 5º 1ª,
08008 Barcelona,
Spain
SIRET: 89114082400014
TVA : FR 52 891140824
Any transaction made with https://tribunefc.com owner of the site, will be exclusively governed by the general conditions of sale detailed below.
PROVISIONS APPLICABLE TO ORDERS MADE AND TO CONTRACTS CONCLUDED:
CLAUSE 1
ACCEPTANCE OF THESE TERMS AND CONDITIONS OF SALE
The fact for a user (hereinafter called “the customer”) to fill in the order form appearing on the site or to confirm the order by its payment, implies full acceptance of these general conditions of sale, which will only be applicable to the contract thus concluded.
CLAUSE 2
CONFIRMATION OF ORDER AND CONCLUSION OF CONTRACT
Payment for items is made in euros (EUR) only by bank card, paypal or via the buyer's paypal balance and bank transfer.
The payment of the item (s) by the customer, constitutes an act of order and full acceptance of these general conditions of sale
https://tribunefc.com reserves the right to cancel an order at any time without specific reason.
CLAUSE 3
COMMITMENTS OF THE PARTIES IN GENERAL
3.1. https://tribunefc.com commitments
We undertake, except in cases of force majeure, in the event of acceptance of an order, to have the said items ordered by the customer delivered to the address indicated by the customer at the time of the order, within the limits of available stocks. .
User commitments
The customer undertakes to clearly indicate the address to which delivery must be made during working hours. The customer also undertakes to provide a correct email address so that we can contact him in the event of a problem with the delivery, Tribune FC will not be held responsible for the non-delivery of the article if one of the customer's data is incorrect .
The customer agrees to pay the indicated price of the item to be delivered, delivery can only be made after receipt of payment for said order by https://tribunefc.com.
3.3 Cancellation clause
The customer has the legal withdrawal period of 14 days from receipt of his package, the customer can return his item without reason to the address mentioned below and by inserting in the package the order number and a request for refund or exchange.
Tribune FC
2 route de Neufchâteau
55130 Gondrecourt-le-Château
Grand-Est
France
3.3.1 Cancellation
https://tribunefc.com reserves the right to cancel an order at any time without specific reason.
The customer has the possibility of canceling his order when it is not yet being manufactured.
The order status "Payment Accepted" means that the order can be canceled and refunded immediately.
For all other order statuses, this means that the production of the article has already started, the order can no longer be canceled, in this case, the customer will have to wait to receive the article, and, upon receipt, he must contact Tribune FC in order to make a return for reimbursement. Tribune FC will bear the return costs.
CLAUSE 4
SPECIFIC PROVISIONS
https://tribunefc.com is in no way responsible for direct and indirect damage caused by the purchase and / or use of the items ordered. https://tribunefc.com is not responsible for any breaches of applicable laws caused by the purchase and / or use of the items sold on https://tribunefc.com
4.1.2 Customer responsibilities
The customer is solely responsible for direct and indirect damage, and offenses committed, caused by the purchase and / or use of the items purchased on https://tribunefc.com or any other website or distributor marketing in any way. these are articles supplied via https://tribunefc.com.
The customer is required to follow and make the necessary arrangements when the delivery of his package, https://tribunefc.com agrees to provide the tracking number of the package in the customer area ofthe customer so that the customer can check the delivery progress.
The customer is held responsible for the fact that the parcel is returned to the sender if the customer has not been sought for his parcel at a relay point or has not given the necessary instructions to Parcel Private while https://tribunefc.com has sent an email to the client to let them know. The package will be considered lost when the carrier returns it to https://tribunefc.com, https://tribunefc.com will then destroy the package and the customer cannot be reimbursed.
4.1.2 Price, invoice
The total price indicated when ordering through https://tribunefc.com is the final price. This price includes the price of the articles, handling costs, packaging, loading costs and transport costs.
The prices are indicated in euros (EUR)
Payment for items is made in euros (EUR) only by bank card, paypal or via the buyer's paypal balance and bank transfer.
4.2. Transport - delivery - delivery times
A period of 14 working days is necessary in order to prepare, print and deliver the package. In all cases the maximum period is 30 working days. Our articles are available in France, Belgium, Luxembourg, Monaco, Netherlands and Switzerland and within the limit of stocks available at https://tribunefc.com or the manufacturer. Deliveries to certain countries are only possible subject to the acceptance of the carrier chosen by https://tribunefc.com
Shipping and delivery complaints: [email protected]
4.2.1 VAT and customs charges
When ordered Products are imported from abroad (outside the European Union), the prices of the Products sold through the website are indicated in Euros excluding taxes (excluding VAT and customs duties) unless otherwise indicated. They are also indicated in Euros excluding tax (excluding VAT and customs duties), unless otherwise indicated, on the product order page, and excluding specific shipping costs.
The prices of the Products do not include import VAT, import taxes or customs duties, which must be paid in addition and will be fully borne by the Customer, who is liable for these taxes as the recipient. of the product.
The Customer is solely responsible for the process of declaration and payment of import VAT during customs clearance of the Product. It may be required to pay import VAT. To the extent that this tax is not the responsibility of the Company, it cannot be required to reimburse this tax. For all products shipped outside the European Union and / or DOM-TOM, the price is calculated excluding tax automatically on the invoice. Customs duties or other local taxes or import duties or state taxes may be payable in certain cases. The Company has no control over these rights and amounts. Import VAT is the responsibility of the Customer and is his responsibility (declarations, payment to the competent authorities, etc.). The Company therefore invites the Customer to obtain information on these aspects from the corresponding local authorities.
When purchasing, the Customer buys the product duty free and becomes the importer of the product purchased in his capacity as recipient of the Product. He is therefore in particular responsible for the import and customs clearance process of the product at the local customs offices. Depending on the price of his order, he may be asked to pay customs duties (for Products with a customs value greater than € 150). The Customer is solely responsible for the customs duty declaration process during customs clearance of the Product.
Tribune FC offers the customer to reimburse customs fees upon request by sending proof to [email protected]
4.2.2 Exchanges - Refund
Exchanges and refund requests must be made no later than 14 days after receipt of the order, followed by the delivery company as proof.
The shipping costs remain the responsibility of the customer, the shipping of the exchange at the expense of Tribune FC.
Tribune FC will bear the cost of returning the customer if it turns out that the return is due to a manufacturing defect, poor quality or any error in the product received.
Refund times can be processed up to 30 days after the request.
Packages must be returned to this address:
Tribune FC
2 route de Neufchâteau
55130 Gondrecourt-le-Chateau
FRANCE
Any return to a different address, the package will be considered lost and no refund can be made.
Refunds are always made to the payment method used during the purchase. If it is not possible then a RIB will be requested from the customer in order to reimburse it to his bank account.
4.3 Transfer of Risk
The responsibility for https://tribunefc.com ceases as soon as the articles are delivered to the carrier. The articles travel at the sole risk of the customer. The articles are dispatched via Colissimo, for any litigation, the customer will have to pose a complaint near La Poste Colissimo.
If the item has not been received within 30 working days after ordering, the customer must make a complaint to customer service by sending an email to: [email protected] and within 15 days of the 30 working days .
Any claim made beyond 45 working days after ordering will lapse and the package will be considered delivered.
4.4. Reservations when receiving products and limiting cases of reimbursement / replacement
All our photos are non-contractual, we strive to manufacture our articles as close as possible to the photos on the site, we do not 100% guarantee that the articles manufactured will be 100% identical to the photos in the shop.
https://tribunefc.com admits the validity of the dispute, on the part of the customer, only when the items delivered do not correspond to the quantities or models ordered or if the package containing the items turns out to be seriously damaged before delivery to the client.
Detailed reservations must be made in writing, dated and signed on the Delivery Note to the carrier upon delivery.
A copy or a photocopy of the document bearing the reservations must be sent to Tribune FC (Email or mail) no later than twenty four (24 hours) hours after having carried the reservations.
If the above procedure has been followed, and if the complaint is proven valid, due to the fact that the package and the articles are badly damaged, https://tribunefc.com reserves the right to refund the price paid by the customer or make a new delivery of similar items.
If the delivery does not comply quantitatively, or qualitatively with the order, and if the customer wishes to keep the items received, https://tribunefc.com undertakes to reimburse only the possible difference in price between the products ordered and those delivered, only if the products delivered are priced lower than those ordered and paid for.
The ordered item will either be exchanged or refunded as soon as possible.
INVALIDITY - FORCE MAJEURE - APPLICABLE LAW - COMPETENT COURTS
In the event that one of the clauses of these General Conditions of Sale is, for whatever reason, declared invalid or inapplicable, this case of impossibility would not affect the application of the other provisions of the general conditions; that deemed inapplicable then being replaced by the closest possible provision.
https://tribunefc.com , can not be held responsible for any non-performance which has its origin in a case of force majeure, beyond its control, including in particular, without being limiting, cases of war, riot, insurrection, interruption of transport , import or export problem, customs, strike, lockout, shortage of items, fire, avalanche, snow crawl, earthquake, storm, flood.
These general conditions are exclusively governed by French law. In the event of a possible dispute or dispute, after the parties have tried unsuccessfully to reach an amicable agreement, only the Commercial Court of Bar-le-Duc (France) is competent to settle the dispute.
